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TheTeam Rules At The Baker County
Sheriff’s Office! |
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The
Team Rules At The Baker County Sheriff’s Office! So that everyone may maintain focus on the highest
quality public safety services in Baker County, we are each committed to
fostering an effective, safe environment within which to work. We require the
following from all who choose to be a member of the BCSO Team: Everything
we do at BCSO begins and ends with our 100% commitment to effectively enforcing
laws, preventing crime, team member satisfaction; maintaining maximum public
support for the Sheriff’s Office and maintaining public safety. At all times, avoid saying
anything negative about another Team member behind their back. One-on-one,
direct communication among Team members is not optional. At all times,
avoid listening to anyone say anything negative about another Team member
behind their back. It is perfectly acceptable to remind others not to engage
in gossip. If another
Team member expresses a perception
that your behavior is inconsistent with these Team Rules, choose to listen
and learn; engage them in helping you be more personally effective; ask
questions. Choosing to respond as a “victim” - with defensiveness, threats,
anger, “hurt feelings” or retaliation—only serves to make matters worse. At all times,
maintain professionalism. Remember, the taxpayers who support BCSO expect and
deserve the highest quality public safety services provided by professionals
at all levels of our organization. Taxpayers are not interested in
subsidizing employees or volunteers who choose to initiate, perpetuate or
engage in ineffective, counterproductive behavior. Be courteous,
polite and kind at all times. Take time each day to show another Team member
you believe they have value. Frequently
take time to say, “Thank You!” to another Team member. The only information that truly matters to the
BCSO Team consists of the facts associated with providing the highest quality
public safety services in Baker County. Rumors, gossip and innuendo about
people in the community, other members of the BCSO Team or anyone else are
unacceptable in BCSO’s Team culture. We believe that cynicism and sarcasm are
poison to effective relationships. Take initiative to propose solutions
rather than seeking personal attention through undermining the positive
attitudes and efforts of others. At all times, treat all other divisions
and departments within BCSO as your customer; treat them the way you want to
be treated when you’re a customer. The
possibility of conflict between individuals is an unfortunate fact of life.
In times of conflict between individuals, BCSO Team members first work
together to resolve it on their own. Should that not work out, BCSO Team
members accept the judgment of the appropriate joint common supervisor. Remember,
we are all here by personal choice. Members of the BCSO Team know that, if
they are unhappy with their job, they only have two acceptable options:
change the job—or change jobs. Complaining about working conditions or about
other departments or members of the Team—without taking positive initiative
to make things better—is unacceptable behavior. Avoid
all “we versus they”, “us versus them” language at all times. There is only one team at the Baker County Sheriff’s
Office! Listen to others. Ask questions.
Remember, “listen” really means, “to hear with understanding,” It does not mean to hear
with judgment, second-guessing or to hear with agreement. Use
the chart of organization as a template for getting things done within
BCSO—that’s why it exists. Going outside the structure of the organization to
get your way—without first using established policies and procedures— is
unacceptable behavior at BCSO. If
you want to be trusted, be trustable. That means doing what you said you’d
do, following through on commitments at all times and never betraying the
confidence of a fellow Team member. Frequently
take initiative to ask another member of the BCSO team, “How can I do my job
better on behalf of our community?” Frequently
take initiative to ask another member of the BCSO team, “How can I help you
be successful on behalf of our community?” BCSO
Team members understand and accept the authority and competence of their
supervisors and other team members at all times. Complaining about or
engaging in whispering campaigns about supervisory decisions or expressing
your personal opinions about the competence levels of any other BCSO Team
member in idle conversation is unacceptable behavior. BCSO has written
policies and procedures in place which may be invoked in cases where
questions of job-related competence are based on documented facts. Be
supportive of the BCSO Team at all times, especially in the community. It is
unacceptable behavior to create doubt about the fine reputation of the
Sheriff’s Office in the minds of community members simply because you choose
to be unhappy with the behavior of another Team member or with other
work-related conditions. Be honest. Tell the truth. The
truth is based on verifiable facts, not on assumptions, hearsay, gossip or any individual’s
personal need to simply prove how “right” they are. Every
BCSO Team member is accountable for
knowing, understanding, accepting and following established, official
standards of performance, professional ethics, plans, policies and
procedures. If you are unsure about such matters, ask your supervisor. If
there’s an area where you think BCSO needs additional or changed standards of
performance, professional ethics, plans, policies or procedures, take
initiative to make a proposal for change rather than simply complaining about
it to others. And, remember, everything we do at BCSO begins and ends with our 100%
commitment to effectively enforcing laws, preventing crime, team member
satisfaction; maintaining maximum public
support for the Sheriff’s Office and maintaining public safety. |
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At the Baker County Sheriff’s Office (BCSO), we are committed first and foremost
to effectively enforcing laws, preventing crime, team member satisfaction; maintaining maximum public
support for the Sheriff’s Office and maintaining public safety. In order to
do so, we recognize that we must continually work toward and support exceptional
employee and volunteer satisfaction with job-related conditions. To that end,
we are committed to working as a positive, enthusiastic, mutually-supportive
team on behalf of our community. In order to ensure that everyone understands
our team’s expectations, we have agreed upon this list of specific behaviors
required from each employee and volunteer at BCSO. The BCSO team feels so strongly about maintaining
positive, effective interpersonal and interdepartmental relationships that
these Team Rules have been approved as official policy by Sheriff Troy Hale
and the BCSO Leadership Team. In addition, this list is part of our new
employee/volunteer orientation program; included in every job description
within our organization; and performance toward the ideal BCSO team is
discussed with each individual at the time of their job performance review.
Individual choices of behavior which are inconsistent with these Team Rules
may result in official intervention or termination of employment. The BCSO Team consists of every , employee and
volunteer associated with this agency. |
This publication was developed by and is
fully supported by the Baker County Sheriff, the Sheriff’s Leadership Team,
and the employees and volunteers associated with the Sheriff’s Office. This
publication is to be used by all employees and volunteers of BCSO as a guide
to appropriate behavior for all who choose to be an effective member of the
BCSO Team. Questions about this publication or its contents should be
directed to your immediate supervisor. This publication is not intended to be, nor should it be construed to be,
a contract between the Baker County Sheriff’s Office, Baker County and/or any
other party. |
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